Ryder's Business Standard For Suppliers

These standards apply to individuals and organizations (suppliers doing business with Ryder) that provide materials, services and personnel to Ryder or any of its affiliates either directly or indirectly through the use of contractors, agencies, consultants, distributors, temporary labor or other intermediaries ("Suppliers").

Ryder believes in doing business with Suppliers who comply with applicable law and have high ethical standards. Ryder understands that Suppliers generally have their own codes of conduct, however; it is important that Ryder's Suppliers understand that Ryder's employees are required to conduct themselves in accordance with Ryder's Principles of Business Conduct (available at www.ryder.com). Ryder will not tolerate illegal or unethical behavior from our employees or from Suppliers who are doing business with or for Ryder.

Reporting Mechanism and Policy Against Retaliation

If a Supplier believes that a Ryder employee or other Ryder Supplier has violated the Principles outlined below or on our website noted above, the Supplier should and is expected to report the violation as soon as possible to any one of the following:

  • the Ryder HOTLINE at 1-800-815-2830, 24 hours a day, seven days a week;
  • the Global Corporate Compliance Group at 1-800-62-RYDER or at ethics@ryder.com;
  • any Ryder manager;
  • Strategic Sourcing; or
  • the Vice President of Internal Audit Services at (305) 500-4255.


The following standards and actions are expected of our Suppliers, their agents and their employees:

Compliance with Employment Laws

Suppliers are required to comply with legal requirements regarding the employment relationship with their own employees, and any agents that they hire to do work for Ryder. Further, they are required to treat Ryder employees and customers in a professional manner and consistent with any laws that might govern the relationship between the parties.

Conflicts of Interest

A conflict of interest may occur when a Ryder employee's personal interests interfere or appear to interfere with Ryder's interests. Perceived conflicts of interest can be as damaging as actual conflicts. Ryder employees must avoid the appearance of impropriety at all times. In addition, Ryder employees that are considered to have procurement authority have a special responsibility to avoid the appearance of impropriety. Procurement authority is defined as being engaged in the source selection and negotiation process with Suppliers at large as well as being in a position to determine that goods and services delivered meet the stated requirements.

Both Suppliers and Ryder employees must ensure that an arms length relationship exists, especially if the Ryder employee has procurement authority. Ryder employees, regardless of procurement authority, should not accept services or products from Suppliers unless there is an arms length business transaction. Discounted or free employee-supplier transactions that are not part of a Ryder-approved program are prohibited. It is not against Company policy to occasionally accept de minimis items (i.e. t-shirts, pens and objects with Supplier logos or emblems).

If in doubt as to the appropriateness of the transaction, Suppliers should refer questions to the Global Compliance Group or the Strategic Sourcing.

Suppliers are also expected to disclose actual or potential conflicts of interest of Ryder employees and discuss them with appropriate Ryder management as defined above.

  • Gifts- Ryder employees may accept nominal gifts worth less than $100.00 or entertainment if it does not influence, or have the appearance of influencing objective decision-making; occurs infrequently; arises out of the ordinary course of business; involves reasonable, not lavish, expenditures; does not violate the Supplier's policies; and takes place in settings that are reasonably appropriate and fitting to the employee, hosts or guests, and the business at hand.
  • Ryder Employees Financial Interests/Investment in Other Companies - Ryder employees must ensure that their financial interests do not create conflicts, as it relates to ownership of securities, participation in financial offerings or accepting any type of loans. Suppliers should report any violations of this policy using the above-referenced Ryder reporting mechanisms.


Ryder employees should not serve as an advisor, consultant or employee of a customer, supplier, vendor, or competitor of the Company (unless the Company is being paid for these services), without written approval.

Bribery and Corruption, Trade Restrictions/Export Controls, Anti-Boycott and Anti-Money Laundering

Ryder develops and maintains good relationships and effective communications with all levels of government in all areas in which we conduct business, and complies with all domestic and international anti-bribery laws such as the Foreign Corrupt Practices Act. The Company also complies with all laws related to Trade Restrictions and Export Controls, the U.S. Anti-Boycott Act, and Anti-Money Laundering and Office of Federal Asset Control provisions related to doing with business with known or suspected terrorists or illegitimate sources of funding.

Suppliers are expected to comply with all applicable laws and regulations with respect to doing business with the governmental agencies at the state, local and federal level as well as international laws and regulations.

In addition to bribery of domestic and foreign government officials, Ryder also prohibits commercial bribery, which refers to the practice of giving something of value to an intermediary or affected party (i.e. a customer's employee) without his/her company's knowledge with the intent of influencing the customer's commercial conduct. Ryder prohibits employees or Suppliers from providing anything of value to gain an improper advantage for the Supplier or Ryder in any transaction with actual or potential customers.

Confidential or Proprietary Information

Confidential and proprietary information includes, but is not limited to Ryder's and its customers' intellectual property; trade and business secrets; best practices; customer requirements; copyrights; patents; logos; trademarks; employee data; software code and modifications; customer, and supplier lists; computer-generated reports; electronic information and software stored and used on computers; data used in the course of business; electronic mail; costs; profit and loss statements and financial data; markets; plans for future development; corporate strategy; contracts with other parties; product lines and products; bids and quotes; pricing information, and other business information not available to the public. Ryder does not encourage and will not accept proprietary information regarding Ryder customers or competitors received in an un-authorized manner and Supplier is advised to not disclose such information to Ryder employees. Disclosure of such information by Suppliers shall be considered a breach of contract with Ryder in addition to any other violations under applicable law.

Both during and after their supply relationship with Ryder, Suppliers may not disclose, copy, sell or distribute Ryder's confidential and proprietary information to any third party, (unless it is specifically authorized in writing by Ryder in its sole and absolute discretion). Suppliers must immediately return or destroy all Ryder-related information, equipment and property in their possession upon the termination of the relationship and upon Ryder's request. Ryder will take legal action, if appropriate, against Suppliers who improperly disclose Ryder's confidential information or trade secrets to unauthorized parties.

The Company complies with the applicable privacy and data protection laws in the countries in which we operate and expects Suppliers to do the same.

Environmental Policy

Ryder supports the important goals of sustainable development, environmental protection, and pollution prevention in its business of providing transportation and logistics solutions around the world. Ryder's environmental leadership team works with all levels of staff and operating employees to develop and administer programs in support of Ryder's environmental policy. Ryder employees have a responsibility to stay informed about environmental policies and programs and to take immediate corrective action to address any adverse situation or condition.

Suppliers working under contract from Ryder shall in turn, comply with all of Ryder's requirements as well as applicable local, state and federal laws related to environmental and waste management. In addition, if a Supplier is aware of any condition that would put Ryder at risk of compliance with any environmental law, the Supplier is required to disclose the risk to the appropriate Ryder management.

Antitrust and Fair Dealing Policy

Ryder shall deal fairly with all customers, suppliers, and competitors and will not take unfair advantage of any company through manipulation, concealment, abuse of privileged information, misrepresentation of material facts, or any other unfair-dealing practices. Ryder employees may not engage in activities with customers, suppliers or competitors that unfairly prevent or limit competition, or could appear to do so. Further, they may not engage in any action with respect to customers, suppliers or competitors that unfairly restrain trade or attempt to improperly gain market share.


Violation by Suppliers of any of the Principles described above or on the website or any law will lead to serious administrative and operational action up to and including termination of contracts for breach and/or the elimination of Supplier from Ryder's bidders list and the cancellation of any future business relationship.

Contact Us


Ryder System, Inc.
Supplier Management
11690 NW 105 Street
Miami, FL 33178