MIAMI--(BUSINESS WIRE)--
Ryder
System, Inc. (NYSE: R), a leader in commercial
fleet management and supply
chain solutions, today announced it has launched several new mobile
tablet apps that Ryder employees will use to make renting a commercial
truck from Ryder easier, faster, and more convenient.
Ryder employees at the Company’s rental facility in Doraville, Ga. review the Rental Signature Capture app on a tablet. (Photo: Business Wire)
Ryder’s new paperless rental process makes check-in and check-out quick
and seamless. Customers complete and sign all forms all on an Android
tablet. Ryder rental representatives use the same tablet to take vehicle
photos to document vehicle condition, as well as to confirm
availability, which ensures customers get the quality truck they need,
when they need it.
Behind the scenes, Ryder has also implemented a maintenance app to
ensure that its rental fleet remains in optimal condition. The app helps
the Ryder rental team determine the root cause of vehicle issues to
ensure fast repairs, as well as help to identify proactive service
actions to prevent future breakdowns.
Both applications were built on the Appian
platform. Appian provides a Business Process Management-based
Application Platform in the cloud.
“Ryder’s commercial rental customers rely on us to keep their businesses
running and their time is very valuable,” said Rich Mohr, Vice President
& Global Product Manager, Rental Operations for Ryder. “We are committed
to continually enhance the Ryder rental experience, and our customers
are telling us that these technology investments are already making a
difference.”
These technology investments follow Ryder’s recent launch of an
industry-leading rental reservation website
that enables commercial customers to reserve trucks online at their
negotiated rates. The mobile-friendly site also enables customers to
manage their rental profiles, conveniently locate Ryder rental
facilities, view available vehicles, and modify or cancel truck
reservations online. Ryder rental facilities also feature digital
displays that show safety videos and other information that helps
customers better understand the special requirements for operating
today’s more technologically-advanced commercial vehicles.
Ryder
Commercial Rental provides customers with rental trucks on a
short-term basis to meet their needs for supplemental capacity. Ryder
serves customers at more than 500 convenient rental locations across the
U.S. and Canada, staffed with a dedicated team of knowledgeable rental
agents, and stocked with an inventory of over 32,000 recent-model
vehicles. All rental vehicles are backed by Ryder’s Rental Service
Guarantee. To rent a truck, call 1-800-345-9282 or visit
reservations.ryder.com.
To rent a truck, call 1-800-BY-RYDER or visit www.ryder.com.
About Ryder
Ryder is a FORTUNE 500® commercial fleet management and supply chain
solutions company. Ryder’s stock (NYSE:R) is a component of the Dow
Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder
has been named among FORTUNE’s World’s Most Admired Companies,
and has been recognized for its industry-leading practices in
third-party logistics, environmentally-friendly fleet and supply chain
solutions, and world-class safety and security programs. The Company is
a proud member of the American Red Cross Disaster Responder Program,
supporting national and local disaster preparedness and response
efforts. For more information, visit www.ryder.com,
and follow us on our Online
Newsroom, Facebook,
LinkedIn,
Twitter,
and YouTube.
Note Regarding Forward-Looking Statements: Certain statements
and information included in this news release are "forward-looking
statements" within the meaning of the Federal Private Securities
Litigation Reform Act of 1995. These forward-looking statements
are based on our current plans and expectations and are subject to
risks, uncertainties and assumptions. Accordingly, these
forward-looking statements should be evaluated with consideration given
to the many risks and uncertainties that could cause actual results and
events to differ materially from those in the forward-looking statements
including those risks set forth in our periodic filings with the
Securities and Exchange Commission. New risks emerge from time to
time. It is not possible for management to predict all such risk
factors or to assess the impact of such risks on our business. Accordingly,
we undertake no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events, or otherwise.
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Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20150420005152/en/
Source: Ryder System, Inc.